Privacy Policy

About This Policy

Field Assembly LLC ("Field Assembly," "we," "us," or "our") is a Massachusetts-based company that builds software tools for contractors, designers, and homebuyers. This Privacy Policy explains how we collect, use, and protect information when you visit our website at fieldassembly.net or use our products, including Rafter, Vellum, and TakeHome.

We built our products for real people doing real work, and we take the same direct approach to privacy: we collect only what we need, we don't sell your data, and we'll always tell you what we're doing with it. If you have questions this policy doesn't answer, please reach out.

1. Information We Collect

Information you provide directly

When you sign up for an account, contact us, or use our products, you may provide information such as:

• Name and email address
• Business name and type (for Rafter and Vellum)
• Payment information, processed securely through our payment processor (we do not store full card details)
• Content you create or upload within our products, such as document drafts, project details, and templates
• Communications you send to us, including support requests and feedback

Information collected automatically

When you visit our website or use our products, we may automatically collect:

• Log data such as your IP address, browser type, pages visited, and timestamps
• Device information, including operating system and screen resolution
• Usage data about how you interact with our products, such as features used and documents generated

Information from third parties

We may receive limited information from third-party services integrated with our products, such as payment processors or authentication providers. We only receive information necessary to provide the service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our products and website
• Create and manage your account
• Process transactions and send related information, including purchase confirmations and invoices
• Respond to your comments, questions, and support requests
• Send transactional and service communications, such as product updates and security notices
• Understand how our products are used in order to improve them
• Detect, prevent, and address technical problems and fraudulent activity
• Comply with legal obligations

We do not use your content (the documents, proposals, or other materials you create in our products) to train machine learning models or for any purpose other than delivering the service to you.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service providers

We work with a small number of third-party vendors who help us operate our services, such as cloud hosting, payment processing, and email delivery. These vendors are contractually obligated to use your information only to provide services to us and in accordance with this policy.

Legal requirements

We may disclose your information if we believe disclosure is required by applicable law, regulation, or legal process, or to protect the rights, property, or safety of Field Assembly, our users, or others.

Business transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

With your consent

We may share your information in other ways if you give us specific consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website and products. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and understand how our site is used.

Types of cookies we use

• Essential cookies: Required for basic site functionality, such as maintaining your session when you're logged in. These cannot be disabled without affecting how the product works.
• Analytics cookies: Help us understand how visitors use our site so we can improve it. This data is aggregated and not linked to individual users.
• Preference cookies: Remember choices you make, such as language or display settings.

Most browsers allow you to control cookies through their settings. Disabling certain cookies may affect the functionality of our products. We do not use third-party advertising cookies.

5. Data Security

We take the security of your information seriously. We use industry-standard technical and organizational measures (including encryption in transit and at rest, access controls, and regular security reviews) to protect your data against unauthorized access, alteration, disclosure, or destruction.

No method of electronic transmission or storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at [email protected].

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required by law to retain it longer. Content you have created in our products will be deleted along with your account unless you have exported it beforehand.

7. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. Regardless of your location, we offer the following choices:

• Access and correction: You can review and update most of your account information by logging in to your account settings. You may also contact us to request access to, correction of, or deletion of personal information we hold about you.
• Deletion: You may request deletion of your account and associated personal data at any time. Certain information may be retained as required by law or for legitimate business purposes.
• Portability: You may request a copy of the personal information you have provided to us in a commonly used, machine-readable format.
• Marketing communications: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us directly.

To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 30 days.

8. Children's Privacy

Our products are designed for use by adults in a professional or homebuying context. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a child, please contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (using the address associated with your account) or by posting a notice on our website at least 30 days before the change takes effect. Your continued use of our products after the effective date of a revised policy constitutes your acceptance of the changes.

We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

We are a small team and will do our best to respond to all privacy-related inquiries promptly.